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Thursday October 12, 2023
Part 1: 10:00 AM – 12:00 PM EST
Part 2: 1:00 PM – 3:00 PM EST

In this two-part webinar, participants will learn more about ERSEA regulations, proven marketing techniques, retention and customer service strategies.

Thursday October 12, 2023
Session 1 – 10:00 AM – 12:00 PM
Session 2 – 1:00 PM – 3:00 PM

This workshop will provide Head Start Personnel with the tools to recruit, enroll, and retain families through proven marketing techniques and strict adherence to the performance standards. In addition, Performance Standards require that Policy Councils and Parent Committees must work in partnership with key management staff and the governing body to develop, review and approve or disapprove the criteria for defining ERSEA in accordance with the requirements of 45 CFR 1305.

Participants will learn:

  • Strategies to retain children
  • A well-defined understanding of ERSEA Federal Regulations
  • Strategies to gain and maintain full enrollment

Participants will:

  • A have an improved understanding of how to retain children
  • How to effectively recruit families into Head Start
  • ERSEA – How to make sure you are following the regulations
  • Does Head Start effectively market its product: Proven Techniques